When responding to a water or fire damage emergency, we begin with a detailed inspection of your home or property. Our trained Inspection Specialist will document the affected and unaffected areas of your home or property using photos and notes. During this phase of the process we are determining the best plan to the start of getting your home or property back to Pre-Loss Condition.
Initial Mold Inspection Process
We are Licensed Mold Assessors and Mold Remediators, so during this time we will also be looking for any signs of visible discoloration. During this phase of the process we are determining the best plan to the start of getting your home or property back to Pre-Loss Condition.
Identifying the Cause of Loss
Identifying the source of your damage is very important. We will use industry standard equipment to not only find the affected areas of your home but also to find the source. Stopping the source of the damage is priority number one in restoration. The source of the water is important because it will also help determine the Category of water which helps determine the scope of work.
Identify the Category of Water
Our Inspection Specialist will use industry standard guidelines to determine the Category of water in your home or property. During our inspection we will explain what each category means and how this affects your home or property. It is our goal to dry in place but depending on the category of water that is not always possible.
- Category 1: “Clean Water”
- Category 2: “Gray Water”
- Category 3: “Black Water”
Sketch Home or Property, Detail Water/Fire/Mold Damage and Inspect the Premises
Before our inspection is complete, we will view the premises of your home or property to help ensure that there are no holes/openings and to make sure that there aren’t any safety concerns. We use Mica/Dash to help sketch the affected areas of your home. Mica/Dash systems also help us accurately determine the proper amount of equipment that your home will need to be restored. Our Inspection Specialist will complete a set of notes that will go into a report that will be sent to your insurance company. Our sketch, notes, and photographs will justify the work that will need to be completed at your home or property.